Mediation is a process in which a neutral third person (the mediator) encourages and facilitates the resolution of a dispute between two or more parties. It is an informal and non-adversarial process whose objective is to help the disputing parties reach a mutually acceptable and voluntary agreement. Decision-making and authority rest entirely with the parties. As a facilitator, the mediator guides the parties in identifying issues, engaging in joint problem solving, and exploring creative settlement alternatives.
Generally, because the parties create the solution themselves, parties are more satisfied with a mediated resolution, rather than one imposed upon them by the Court. Mediation is also less costly than protracted litigation or arbitration.
Mediation is an opportunity for parties to discuss their issues openly with the reassurance that their dispute will remain private and the outcome will remain in their control.
Benefits of mediation include: